More speed. More efficiency. Maximum flexibility.
CUP and Pharmacovigilance Service, what is it about?
We support healthcare facilities that have to cope with a variable traffic of requests, with operators trained in telephone acceptance in the healthcare sector, with knowledge of the main booking tools. Through the management of telephone interactions, via e-mail or chat, our operators are able to proceed directly with the booking of the requested service on all the channels provided: solvency, SSN, funds and special rates.
We can make your service even more efficient by integrating an advanced Chat service in real time to your contact and online assistance processes, to amplify the quality of the relationship and reduce telephone costs.
Our service in numbers
contacts managed per year
average patient request management
scheduled visits and exams
Our strengths at your service
Find out all the benefits you can get.
In 2009, we obtained the certifications in accordance with the dictates and regulations of the processes UNI EN ISO 9001 and ISO IEC 27001, always keeping our Integrated Quality Manual updated and applying the quality and security defined therein.